What sets a coworking space apart?

Instant Offices has just published a survey asking customers what really, for them, sets a coworking space apart. You can see the survey here.

The survey results discussed in the article reveal that flexible offices are increasingly distinguished by the quality of service and the overall experience they offer, rather than just the physical amenities. While features like cutting-edge technology and aesthetic design remain important, the survey highlights that the key factors drawing people to these spaces include a strong sense of community, attentive and friendly staff, and personalized service.

As Area Coworking Madrid is an independent space, personally run by the owners and founders, Hugo and Jack, we hope this is a big plus of our coworking space! When we aren’t around, we also have our friend Patri managing Area, and we know that she knows how to keep our members happy :)

As the trend toward hybrid work continues, these human-centered aspects are becoming even more critical. Workers today seek environments where they feel valued and supported, and where they can form meaningful connections with others. The presence of helpful and welcoming staff plays a vital role in creating this atmosphere, transforming flexible offices into more than just places to work, but spaces where individuals can thrive.

The survey underscores that in an era where people have many options for where and how they work, the success of flexible office spaces hinges on their ability to offer more than just a desk and internet connection. Although having a good wifi source is of course very important! The focus is shifting towards creating an inviting, community-oriented environment that addresses the emotional and social needs of workers, which, in turn, leads to higher satisfaction and retention rates.

In summary, the survey indicates that the future of flexible workspaces will be defined by how well they can provide a personalized, human-centered experience that goes beyond traditional office amenities. This shift will likely continue as companies and individuals alike recognize the importance of hospitality and a strong sense of community in the workplace.